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Terms & Conditions

Terms & Conditions

Thank you for shopping with us online! Our high trained  team is here to help. If you need assistance with your order, please contact us. We are available by phone from 8:00 am to 19:00 pm EST Monday through Friday at +90 (212) 485-9119. Please contact us 24 hours a day by emailing your message with the contact us form. We will reply to your request within 24 hours. info@grommetmarket.com

We protect all customers informations and card informations with 256 bit Security SSL certificate.

You can order onlne as safely on www.grommetmarket.com

Payment:

We accept:  Visa, MasterCard, Discover, American Express, Money Orders, a. We also accept wire transfer via mail. Your credit card is billed automatically on the day your order is placed. Because of constantly changing inventory levels, we are unable to guarantee the availability of products when payment is received or billed. We make every attempt to fill each and every order. If an item becomes unavailable, a refund will be issued in the same form that payment was received within 30 days. 

Order cancellation

A customer can purchase their order on line or on the phone. However in an instance of order change or cancellation, the customer should do so within 3 hours if the order is placed before 3pm same day.

F. Email Information

  • If a Visitor or Registered Member send an emails with a question, comments etc, the content of the email message together with the email address and other included information may be retained, at minimum for the purpose of responding to and tracking the outcome of the inquiry.  If a user proactively opts in,  Grommetmarket.commay email product updates, promotional or other announcements about our company and our products. Grommetmarket.com does not send unsolicited sales or marketing emails and users may choose to opt-out via a setting within the Registered Member account settings.

G. Cookies

  • Similar to other reputable websites, Grommetmarket.com places a cookie in the web browser's history folder of a user's computer for the legitimate purpose of aiding the user during a visit to and use of the website.  This is not an unusual activity for online stores and is commonly required for a site to function correctly and/or to offer personalized content. Most browsers are automatically set to accept cookies.  On Grommetmarket.com, session information including products placed in a users shopping cart, is stored temporarily in this cookie. For Registered Users who have been previously approved for Trade or Dealer pricing, the correct prices will not be displayed unless the cookie is enabled. Be aware that by disabling cookie support for Grommetmarket.com in the browser's settings the specific uses listed above and other functionality may stop working properly. If the cookie remains stored by the browser on a user's computer, it is accessed by the site on future visits using information to improve the site experience. Grommetmarket.com does not use cookies to provide third-party advertisements and does not share, sell or rent any information it received via cookies.

H. IP Addresses

  • For the security and protection of Grommetmarket.com website users, among other reasons, the IP address and host name (if available) is captured for each user session. An IP address identifies the server (ISP / web host) from which the website is being accessed. It does not reveal any personal information about the user.  IP addresses are monitored for suspicious or malicious activity and if suspected those IP addresses can be blocked. They are used to identify and repair broken or missing links and to track page visits looking to find and fix confusing content or unusable pages.  IP addresses identify the type of devices and browsers being used to view the site which allows  the design, functionality & usability to be optimized for users and to gather broad information such as geography, web traffic on specific days of the week or specific times of the day. 

III. Links to Other Web sites
The site may contain links to other web sites. If this is intentional, it will be clearly noted. Please be aware that Grommetmarket.com is not responsible for the privacy practices other sites. We encourage site visitors to be aware when they leave Grommetmarket.com and to read the privacy statements of other sites visited.

IV. Notification of Changes 
If this policy is updated, the changes will be posted on this page so our visitors are always aware of the most current version of our policies. If at any point we decide to use personal information in a manner different from that stated at the time it was collected, we will notify you via email. You will have a choice as to whether or not we use your personal information in this different manner. We will not use your personal information in a manner that is different than stated at the time of collection without receiving your written or email permission.